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General Question

What is mould, and why is it a concern?

Mould is a type of fungus that can grow indoors and pose health risks and property damage.

What are common signs of a mould problem?

Signs include musty odors, visible mould growth on surfaces, and health symptoms such as allergies or respiratory issues.

Can mould affect my family's health?

Yes, mould exposure can lead to health problems, especially for those with allergies, asthma, or compromised immune systems.

How do you determine the extent of mould contamination?

We conduct a thorough assessment, which may include air quality testing and visual inspections, to determine the extent of the infestation.

Can you guarantee that mould won't return after removal?

While we can't guarantee mould won't return, we take preventive measures and offer warranties for our services.

How long does the mould removal process typically take?

The duration varies depending on the extent of the mould infestation. We can provide an estimate after the initial assessment.

What should I do if I suspect mould in my home or business?

Contact us for a mould assessment. Avoid disturbing the mould to prevent further spread.

What is the cost of mould removal services?

The cost varies based on factors like the extent of the infestation and the size of the affected area. We can provide a detailed quote after assessment.

How does mould typically enter a property?

Mould spores can enter through doors, windows, HVAC systems, and can be carried in through clothing and pets.

Is mould removal a DIY task, or should I hire professionals?

Mould removal is best left to professionals due to health risks and the potential for cross-contamination during DIY attempts.

Is mould remediation safe for pets?

We take precautions to ensure the safety of your pets during the mould removal process.

Do I need to leave my property during mould removal?

In most cases, you can stay in your property during mould removal. We take steps to minimize disruption and ensure safety.

What steps do you take to prevent mould recurrence?

We address the root causes of mould, such as moisture control and ventilation improvements, to reduce the risk of recurrence.

Do you offer emergency mould removal services?

Yes, we provide 24/7 emergency mould removal services for urgent situations.

Are your mould removal products safe for the environment?

Yes, we use non-toxic products and promote environmentally responsible practices in our mould remediation process.